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Anonymous Feedback Received

ChatMaster

Administrator
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It's not easy to be consistent when it comes to taking action.
It is based on many factors such as, previous history which in itself can vary, how well you're known because you'd have some rapport with us at least, which is not to play favourites(!), and even just the length of time you're registered because you could well have established yourself as a genuine user who isn't here to cause problems and just wants to chill out. There can be too much to it to make it simple. It is something we can try work on a bit better.
I think there are so many various of the word Taboo that a manual ban can only be warranted on the context use with it.
Moderators also have rules to follow.

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I don't really see guests as being a problem. It's spammers/scammers/bots that really ruin it for guests.
We need to work on the crashes. We probably aren't being told about most of those experiencing it.

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This is what it could look like on the outside. But we have our way of working it. However, this morning as it happens, I planned to get with the admins and change the moderator application form.
We get people filling it in and huge word counts, and then we have some who manage with few and are successful. I do want to change this form.

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I don't see the problem with it but I can see your point of view. The main reason is that we have huge difficultly in getting suitable moderators for that room.
There are many men who are interested in women who have sex with other women, so to have men there could basically be taking away what the women want.
I'd probably be okay with gay men moderating in the lesbian room but then I'd assume many women there would be against that.
Perhaps we need a team of LGBT mods who can cover all these rooms(?).

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The time in which the bots manage to get spamming more is where we're short with mods at certain times. There is no denying that we have mods on and there are many reports that may not be dealt with in a timely manner, but mods can also be busy with something else on a previous report. One report can take up quite a bit of time for mods.
We have no problems with links that aren't affiliated, advertising, social media sites or scams. The way our filters work and mark a link as spam can be frustrating for everyone.

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This only needs to be done once. I've tried and tested it many times when someone makes a complaint or has an issue with it and I can't ever replicate it.
It seems the bots can get around anything. Whatever we change, obviously a human comes and does their work to figure out how to get around it again.
If facebook, instgram, Twitter an so on can't fix it, then we most certainly can't. If we did it would be sold to META for a few billion lol.

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We never had this but it is possible. I think we posted it on the news before and people were mostly against it.

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I never intend on not being polite. I have on my chat bio that if I come across as rude, it's not my intention and I'd hope it is never read that way.
Solutions have probably been marked where it hasn't been fully responded to, but that's because there is no more we can do/add. (in most cases anyway)

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This name was removed at the end. I assume it was their real name but it doesn't really matter.
There is no doubt that we need to work on the challenges people are facing to stay logged in to the chat.
I think the bots have probably worked their way back up to what they were, too.
We have been continuously making changes with the most recent less than a week ago.

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I'd prefer avoid room staff and add GMs. I've mentioned taboo in a post above.
It's not difficult to get back on a website you're banned from, unfortunately. We get many reported to us which we can verify and it helps.
We also allow others and just see how they go, even though they think we don't know they're here. Most users are genuine. So that is why.
 
When will there be a feature that allows users to disable room pics and GIFS. Its impossible to sit 10 minutes without seeing the GIFS and pics littering one's screen? It would be so much better for people to disable seeing them for their screen.
 
I hope it's ok to add this if not delete it. But As a moderator, the only time I go in the gay room is when there is no other mod there. I don't chat I just sit there and moderate and remind users of the rules. Some do feel like they can break when the room sets there with no mod. Also, the gay room has a problem of not reporting bots. I can go in there and the same bot has spammed the same link 10 times and no one has reported it. Also, the lesbian room does have at least one male on staff maybe more I can't remember for sure.
 
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I agree. Unfortunately we're not entitled to edit what and where we want due to encryption and there could be other various factors such as server load and what the software can handle. We can speak to the developer and see if it is something that can be done, but it is also something that could be abused in a few ways, too.
The rules really needs to be worked on but it's not easy to make them clear as well as covering as much as we can get in.

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I can't deny this as we often have moderators chosen and supported by current moderators. The final decision is an admin rank approving them as a moderator.
We don't expect everyone who applies to have a clean record and experience has shown us that we can get very good mods from those who haven't got that squeaky clean record.
We do get moderators and users who voice their concerns. People do get recommended. We often ask users if they're interested, too. Being a moderator isn't all that easy. It's very time consuming.

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Moderators are continuously assessed. To apply you need to be registered for 12+ months. We can (and do) approach anyone registered for any period of time.

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The gold brings a lot more fun to the chat, too, in my opinion. I think it would not make sense to allow gold be used for other bits of fun within the chat.
I'm not sure what the /find feature was. I'm going to guess it was /seen and it's where you can see where someone is? This will be back soon (a few days maybe).

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To avoid moderators being accused of all sorts, they're asked not to accept screenshots and reported messages unless they're formally flagged by a user using the various report options.

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I wasn't going to use this one but I don't want you thinking you're being ignored. I'm not sure really what is happening here.
Is the person being 'faked' a user here? A famous person? A random person? I think people should be allowed deep-fake their own images.

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Yes, we will work on that. It helps if I have some profiles to try work with those users and their ISP to get it cleared.
Stalking can be a problem and should be reported to the police. We can do our best ban them and I do get some reported to me and people are quick to spot those who are hiding.
If someone thinks any mod isn't fair, they need solid proof for that claim. I am happy to have these reported to me for admins and mods. Many claim they're not being treated fairly but it's often as fair as we can get. They are understandably upset, so they can't see it as being anything but unfair.

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There is so much, and also only so much, we can do with these reports. You'd be very surprised to know what is actually classed as being illegal and what isn't.

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I agree with this. It's difficult, but is something we need to work on.

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We can talk to the developer about it but I can't see it being done to be honest.
 
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Please do get in touch with me if you (anyone) feel someone is literally copying your room. It's an unfair practice. But there are a few ways users can work around it.. but I see the point here. We did make it a point that you can't copy and site room, but it makes sense for the same thing and VIP rooms.

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It isn't supposed to be possible. If someone blocks a VIP room owner or their staff, they deserve to be removed from the room.

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No one should be exposing. We get flagged hourly and they're deleted. I don't think those wanting themselves to be exposed is something they should do.

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I was googling all sorts of daddy stuff to find the daredaddy page.. and couldn't remember it lol.
I like the idea of VIPs being able to pin their rooms or a few other rooms to the top. We can look into it. I don't know if it's possible or not, or complicated.
Hmm, how about more games? Watch this space?!

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Not the sort of feedback I meant but yes, it's broken a while now. We will need to get it fixed.

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Unfortunately ignore is often the only action required. You can do a lot worse on the likes of twitter and facebook and you're told they're not violating any policy after you've reported it. I'd like if you think we berate and belittle anyone, then that's unfortunate. I don't know what your room is but feel free to get us to share news posts on it!

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Yes. Remember someone on a new account could be known as someone else on another or returned as someone new.
A room owner could tell their friend to make a new account and they'll add them as staff. We can't foresee it all, sadly.
I can see where you're coming from.

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That would be great but unfair to force those who are women to prove they are, too.

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I'd like you to elaborate on that, but I feel we have a fair idea on it now. Admin has also just posted a news post which means it's also being worked on now.
 
When will there be a feature that allows users to disable room pics and GIFS. Its impossible to sit 10 minutes without seeing the GIFS and pics littering one's screen? It would be so much better for people to disable seeing them for their screen.
I'm not sure we ever will have it. But yes, it would be most welcome to allow users have images display as they do now, or click to make them display at their leisure.
 
I just noticed that the site doesn't refresh itself, so I did it and saw many more questions.
I'll try get around to many more later.
 
I hope it's ok to add this if not delete it. But As a moderator, the only time I go in the gay room is when there is no other mod there. I don't chat I just sit there and moderate and remind users of the rules. Some do feel like they can break when the room sets there with no mod. Also, the gay room has a problem of not reporting bots. I can go in there and the same bot has spammed the same link 10 times and no one has reported it. Also, the lesbian room does have at least one male on staff maybe more I can't remember for sure.
I report every single I see..but the amounts of bots in gay is overwhelming sometimes
 
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I understand where you're coming from and it would be great. It would also use a lot of time.
But it would be like the post above where someone asked about women proving they're women.
It isn't fair on genuine people having to prove themselves where they would be seen differently to someone who has and they're both genuine.

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If it was reported then it was deemed to be an adult otherwise the person would have been removed.

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I think often the GM may not pick up the joke and it goes over our heads. I hope they appealed and it became apparent.

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It could be as simple as that GM being friendly. It needs to be clear and reported to an admin if this is what is portrayed.
Moderators are free to come and go as they please. We're happy to have those who help us out with what they do. It's not easy!

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If this is clear, the GM would be removed. The first part of your post is answered on many other questions.

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We certainly need to work on the report options that are available.

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There are some genuine users into this. Please see here: https://www.bdsmchat.co/blog/are-racial-fetishes-racist/

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We rely on users to report these posts. I see you said it was a joke and I'd guess it would still end up deleted and the user warned.

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I see what you mean and this also does happen, too, to be fair.

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The futa world and similar rooms do allow these. I'll need to confirm a few things to make sure I've not gone off this and lost track.
 
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Thanks for that bit of feedback!

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321Chat.com has it, but unfortunately it's not as easy for a sex chat. We can check it out again I guess.

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We started out by not allowing it and have continued this way. If this is what someone wants, they're more than welcome to do so via https://www.bdsmchat.co/younger-for-older-chat/

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It wasn't you so it's hard to just say your friend. We get that all the time. They're almost always wrong.
A reported user or post can often highlight something else where action is then taken.
Action has to be taken too to simply log the details and make the user aware of their warning.

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Thanks! I did get as many positive ones as negative, but was only commenting publicly on the negative ones. :D

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I'll post for many days to support everyone. I hope everyone sees this and knows to REMIND me of a date and I'll share it!
I myself missed International Dog Day last year and almost cried!

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I'll regret saying this but just go for it. But remember we can approach an account of less than a year to see if they're interested to join in our team!

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We want to do more but it isn't always easy. I hope users come to an admin with this concern so we can just deal with it at the time.

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I've replied to similar above. It's obviously easier to add some help in the form of someone you know, which is a friend in most cases.
That doesn't mean it's fair.

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Send me or another admin a PM if you want to report a moderator's profile.
 
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I'm not sure how someone who wasn't a moderator could do that. I also don't have the answer to that anyway.

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I've answered this I think earlier when someone asked about /find (I could be wrong) but it's due back in the coming days.

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Time consuming and too easy to fake. I don't think it would work for a chat site like 321SexChat.

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Since you've mentioned who you are, perhaps contact me and we can work on this.

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Superbot is a total slag. I think it'll work.
 
I hope it's ok to add this if not delete it. But As a moderator, the only time I go in the gay room is when there is no other mod there. I don't chat I just sit there and moderate and remind users of the rules. Some do feel like they can break when the room sets there with no mod. Also, the gay room has a problem of not reporting bots. I can go in there and the same bot has spammed the same link 10 times and no one has reported it. Also, the lesbian room does have at least one male on staff maybe more I can't remember for sure.
Yes I will have to agree with HG I do go in gay room ass needed. And have to say the lesbian room has 2 male GMs on staff and they dont lurk they come in and do what needs to be done and leave.
 
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